• Home
uCertify Logo
    • LOGIN or SIGNUP
    • Support
    • Help
    • Keyboard Shortcuts
    • Send Feedback
  • Powered by uCertify
  • Hello GuestLogin or Signup
  • Feedback & Support
    • Support
    • Keyboard Shortcuts
    • Send Feedback
Scroll to top button

WE ARE HERE TO HELP YOU


  • Student
FAQs Videos Manual

How may we help you?

Frequently Asked Questions

Getting Started
Payment Methods & License
Managing Account
Application Layout
Navigate To A Course
Link With Instructor
Chapters & Lessons
Features Available in E-Book
Assignments
Test History & Result
Performance-Based Lab
LiveLab
Study Planner
×
No FAQS Found

Getting Started

Sign up to uCertify to access your courses. Enroll to the courses and start learning with interactive features.

1.1 How to sign up

  • Click the login or signup tab at the top-right corner of the home page.
  • Click the Sign Up Now Button in the modal box that appears.
  • Provide the required details and click the Save button. This successfully created your account.
  • You will receive and email from ucertify support. Click the link mentioned in the eamil to activate your account
Note

If you do not receive our email within 30 minutes, please look in your junk or spam folder. To keep receiving our important emails, please add support@ucertify.com to your contacts.

1.2 How to Register In Self Paced

  • Visit www.ucertify.com/start and provide the required details.
  • Select Self Paced option as Type. Click the Next button.
  • Course name will be displayed. Click the Save & Go to My Library button to enroll in the course.

1.3 How to Register In Instructor-Led

  • Visit www.ucertify.com/start and provide the required details.
  • Select the Instructor Led option and click the Next button.
  • Provide the section key of the courses. Click on the Save & Go to My Library button to enroll in the course.

In case, you did not link with your instructor while registering the access code, login to your account and click the My Library button. You will require the section key to complete your registration for an Instructor-Led course.

Note

Your section key will appear in an announcement posted by Learning Resources within your Blackboard course.

  • Click the Open button of the desired course.
  • The course dashboard will open.
  • Click the Link with instructor button.
  • Enter the section key and click the ADD button to register for the instructor-led section.

Payment Methods & License

All uCertify courses come with a validity period of one year from the date of purchase. If you want to continue using our course, you need to renew your license.

2.1 How to pay only for components of a course

  • Go to the search box and type the desired title or you can choose from the Browse Titles menu.
  • To add your selection in the cart, click the Buy Now button.
  • Choose the particular component: Lessons, Test Prep, or Lab of the product, expand the Buy Components Individually or Add on Components option.
  • Select the desired components and click the Proceed to Checkout button.
  • If you wish to delete a component from the selected components, click the Update button.
  • Click on the component you wish to deselect and click the Update button.
  • Type and confirm your email and click the Proceed to Checkout button.
  • Fill in the details and click the Pay Now button to complete the buying process.

2.2 How to download Invoice

  • Login to the uCertify account and click the My Library button.
  • Select the My Profile option and then click the My Orders tab.
  • Now click the settings menu parallel to the order for which you want to download the invoice. Select the Invoice option and you will be then redirected to the Invoice page.
  • Click the Save as menu and select the format in which you want to download the invoice. The invoice will be downloaded in the file format provided by you.

2.3 How to renew license

To continue using our course, you are required to renew your license after one year. The license renewal cost is USD 8.99 per month, per course. Please contact us at support@ucertify.com to let us know for how many months you want to renew your license.

2.4 How to pay through net banking

You can make the payment through net banking if you want to pay in Indian Rupees.

  • Add course to your cart.
  • On the cart page, type and confirm your email and click the Proceed to Checkout button. Click the Indian Rupees tab and fill the required details.
  • Click the Pay Now option.

2.5 How to make CCAvenue payment

  • Click the Proceed to Checkout button.
  • Fill the required details and select the Indian Rupees tab and then click on the We Accept Net Banking option.
  • You will be redirected to the CCAvenue payment gateway webpage.
  • From the drop-down menu, under payment details, select Net Banking as the payment mode.
  • Select the bank name and click Submit.

2.6 How the payment is made via wire transfer

Refer the following details for Wire Transfer

Bank name: WELLS FARGO BANK
Address: 4400 Tassajara Rd, Dublin, CA 94568
Account name: UCERTIFY LLC
Routing number(ABA): 121042882
Account number: 7886928428

Swift Code(for International Wires):WFBIUS6S

Once the transfer is complete, please email us at sales@ucertify.com with your full address, telephone number, and product you paid for. We will provide access to the course promptly.

2.7 How to transfer money to Indian bank account to make the payment

  • Select the Indian Rupees tab on the shopping cart.
  • Fill the required details and click on the We Accept Net Banking option.
  • You will be redirected to new page, fill the payment information and click the Make Payment button.

2.8 How to buy course for another person/employee

  • Select the delivery option Email me vouchers with instructions on shopping cart.
  • You will receive an access code for the course.
  • Send the voucher with the access code to the person for whom you have bought the course. That person can register for the course with his email id.

2.9 What is the difference in free demo version and full version of the course

The free demo version provides you the limited access to the course. You can access pre-assessment test, first chapter of eBook, and flash cards/exercises/quizzes of the first chapter, and analytics report. To access the full version, you need to buy our course from the following link:

https://www.ucertify.com/cart/?buy=<course crn>

Managing Account

Organize your courses and profile with different account managing options and gain hands-on learning experience for the certification exams.

3.1 How to login

  • Click the login or signup button at the top-right corner of the website.
  • A sign-in window will open. You can login into uCertify either by using any of the 4 social media accounts’ credentials: Facebook, Google, Yahoo and Amazon or enter your uCertify’s login credentials.
  • We can also do LTI integration with any standard Learning Management System to provide the Single Sign On option to students or can also create different custom domain like viu.ucertify.com or wgu.ucertify.com for a specific Organization as per their request.

3.2 How to add license to a course

  • Click the My Library button and select My Library option.
  • Click the Add License tab.
  • Provide 16 digit access code, select the desired mode to study the course and click Next.
  • If you have selected Self Paced mode, then click the Save & Go To My Library button.
  • If you have selected Instructor Led mode, then enter the Section Key provided by your instructor and click the Save & Go To My Library button.

3.3 How to edit personal information

  • Click the My Library button and select the My Profile option.
  • On the Change Personal Information tab, edit the desired information.
  • Click the Save button.

3.4 How to view past orders

  • Click the My Library button and select My Profile option.
  • Click the My Orders tab to view past orders.

3.5 How to change view of your course

  • Click the My Library button and select My Library option.
  • On the My Library tab, select either List View or Grid View from the right corner to change the view of your course.

Application Layout

Learn to administer the course and get the benefit of all the available features.

4.1 How to group courses in My Library

  • On the My Library page, click the Add group button. Enter the name for the group of courses which you want to create. Pick a color to identify your group and select the required courses for your group. Finally, click the Add button to create the group.
  • You will observe a colored bullet below the Add group option. You can also add courses to the group by dragging the desired course and dropping it in the respective course group.
  • To edit the details of the group or to delete the desired group, click the side panel and click the pencil icon to edit the details or click the Delete button to delete the group.

4.2 How to archive course or section

You can archive a course using the Move to Archive option. Click the settings button next to the Open button and select the Move to Archive option.

4.3 How to search Titles

You can search any course using the Search textbox. To search any course or lab, type the desired course name in the textbox. Click the Open button to load the desired course.

On clicking the Open button, it will take you to the dashboard of the course.

4.4 How to use course features

Bookmark, Confidence, and Notes

Click the three-dot icon before the heading of any section in the chapter to bookmark, give confidence, and add notes for that section.

Annotation

Here's how to highlight any text in the e-book section, and write comment:

  • Select the text you want to highlight.
  • Click the Annotate Adder icon from the popup box. Add comments, tags and select any of the color in which you want your text to be highlighted.
  • Click Save.

Hover on the highlighted text, a popup will appear on which you can see your comments.

  • To edit the annotated text, click the Edit icon and save it again.
  • To delete the annotated text, click the Cross icon on the top-right corner of the popup.

Search from Wikipedia

  • Select any text, and click the Wikipedia icon in the popup to search from Wikipedia.
  • Clicking the Wikipedia icon will take you to a new window with links.
  • Click the Open button of the required link. It will open the search results of the text on Wikipedia.

Search from Google

Clicking the Google icon will open a new window with Google search results of the text.

Hyperlink the text

  • Select any text to create the hyperlink, and click the Link icon.
  • Type the required comment in the comment box, and type URL in the Link box. Finally, click Save.
  • The hyperlinked text will become red.
  • Hover on the text, a popup will appear on which you can see your comments and link. On hovering, the hyperlinked text will become blue.
  • To edit the hyperlinked text, click the Edit icon and save it again. To delete the hyperlinked text, click the Cross icon on the top-right corner of the popup.

Side Panel

Click the button on the left or press R key on the keyboard to open side panel. Once you open the side panel, you could see the following tabs:

  • Table of Contents: By going nowhere, you can directly go to chapter or objective by clicking it.
  • Annotations: All the bookmark, confidence, and annotated content heading are listed here. You can see all of these for all chapters here.
  • Videos: It consists list of all videos in the course.

Bottom bar

Bottom bar consists of following buttons:

  • Content list Cards
  • Quiz
  • Exercise Previous Next
  • Settings

When you are on a chapter, you can navigate through by scrolling or by using the Next and Previous buttons on the bottom bar.

Next Steps

This section comes at the end of every chapter. From here, you can:

  • Navigate to flashcards, quizzes, and exercises.
  • Proceed to the next chapter.
Note

The Previous and Next buttons would be disabled when you are at the first or last item, respectively.

Link With Instructor

  • Once you successfully enroll into a course, you will receive an email from uCertify support. Open the email, select and copy the section key. Click the Open button to open the course. On the course dashboard, click the Link with your instructor button on the top right side of the page.
  • Enter the section key shared by the instructor and click the Add button. Doing so will link you to your instructor.
  • You can also link with your instructor by using his/her email address. Click the By instructor email tab in modal box.
  • Type instructor’s email in the Instructor’s email address box, and click Send Request button. When instructor will approve you as his/her student, you will be linked to your instructor.

Chapters & Lessons

7.1 How to read chapters & lessons

  • Click the Chapters & Lessons tab on the dashboard or select the Chapters & Lessons option from the Course Navigation.
  • Click on the chapter name to study any chapter. As per your reading percentage of each topic of a chapter, the outer ring of the corresponding topic or chapter will change its color accordingly.
    • Gray color denotes the topic or chapter is not read yet.
    • Yellow color denotes that you have started reading the topic or chapter but not completed yet.
    • Green color denotes the topic or chapter is read.

TEXT-TO-SPEECH

Text-to-speech converts the text into spoken words. You can access this by clicking on the Play button before the heading of the chapter. Also, the word will be highlighted in the chapters as per the audio.

Note: The text-to-speech may vary from course to course.

MAXIMUM TIME SPENT

  • You can identify progress made in each topic with the help of progress bar. Initially, progress bar will be white in color. On the basis of time spent on each topic, the bar will fill in green color.
  • You can mark any topic as read or unread. Click the progress bar next to the topic name and click on the Mark as read or Mark as unread option.

7.2 How to attempt the Flashcards and its use

  • Click the Chapters & Lessons tab on the course dashboard and click the Cards button parallel to the desired chapter.
  • Now, read the question or terminology and recall its description. Now, assess your understanding by checking out its explanation by using the Next button on the bottom bar.
  • If your understanding is correct, grade yourself correct or else opt for incorrect from the bottom bar.
  • The flashcard will help you in memorizing definitions, terminologies, key concepts, and more.
  • If you want to mark the flashcard as bookmark or confidence, click the three-dots icon and click the Yes button. To add notes, type notes in the Notes box.

You can view the percentage of completion of flashcards in two ways:

  • By clicking the Open study planner tab and going to Step 3: Lessons & Exercises heading. Now, hover on the Cards button, a pop-up indicating the percentage of completion will appear and the color of the Cards button will change to green.
  • You can click the Chapters & Lessons tab on the course dashboard and hover on the Cards button, a pop-up indicating the percentage of completion will appear while the Cards button will change its color to green.

7.3 How To View Progress Made In Flashcards, Quizzes, and Exercises

There are couple of ways to view the progress made in the Flashcards, Quizzes, and exercises.

TO VIEW THE PROGRESS MADE IN FLASHCARDS

Method 1

  • On the Dashboard, click the Chapters & Lessons tab.
  • Hover on the Cards button, a pop-up indicating the percentage of completion will appear. As per your percentage of completion, the outer ring of the Cards button will fill to green.

Method 2

  • On the Dashboard, click Open Study Planner.
  • Go to Step 3: Lessons & Exercises. Hover on the Cards button, a pop-up indicating the percentage of completion will appear. As per your percentage of completion, the color of the Cards button will change to green.

TO VIEW THE PROGRESS MADE IN QUIZZES, AND EXERCISES

Method 1

  • On the Dashboard, click the Chapters & Lessons tab.
  • Hover on the Quizzes or Exercises button, a pop-up indicating completion will appear.
  • As per your percentage of completion, the outer ring of the Quiz or Exercise button will fill to green.

Method 2

  • On the Dashboard, click Open Study Planner.
  • Go to Step 3: Lessons & Exercises. Hover on the Quiz or Exercise button, a pop-up indicating the percentage of completion will appear. As per your percentage of completion, the color of the Quizzes or Exercises button will change to green.

Method 3

  • On the Dashboard, click the Test History & Performance Analytics.
  • Click the Review button next to Test History & Progress Reports.
  • You can search performance of desired Quiz or Exercise using the Search box.

7.4 How to enable bit-size learning and its use

Once you open Chapters & Lessons, you will find a table of contents window. Click the Enable bit-size learning button at the top right corner of the window to enable bit-size learning.

The bit–size learning feature of our course allows you to read one objective at a time. Once you enable bit-size learning, you can view a particular objective of the chapter. If you disable the bit-size learning, you can open the eBook to see complete chapter.

7.5 How to print eBook chapter and questions

You cannot print the complete course in a single click. You can print chapters and questions one by one using the keyboard shortcut ‘Ctrl+P’.

Features Available In E-Book

8.1 How to use bookmark, confidence, and notes

Click the three-dot icon before the heading of any section in the chapter to bookmark, give confidence, and add notes for that section.

8.2 How to annotate

Here's how to highlight any text in the e-book section, and write comment:

  1. Select the text you want to highlight.
  2. Click the Annotate Adder icon from the popup box.

Add comments, tags and select any of the color in which you want your text to be highlighted. Click Save.

Hover on the highlighted text, a popup will appear on which you can see your comments.

  1. To edit the annotated text, click the Edit icon and save it again.
  2. To delete the annotated text, click the Cross icon on the top-right corner of the popup.

8.3 How to manage settings

  1. uCertify course and labs are ADA compliant. You can change the font, size and color of the course content at any step. For this, go to the desired chapter or question of which you want to change the font, size, or color. Click the Settings button at the bottom bar and then select the Font & Color Settings option. Click the Font family dropdown and select the desired font for the course. To increase or decrease the font size, move the Font size slider right or left.
  2. You can also set a background color for your course. By default, the background color is white. To set the background color as sepia or black, click on the respective buttons.
  3. You can make the play button visible to listen the text of a chapter as spoken words by enabling the Accessibility feature. To do so, click the On/Off button to enable Accessibility.
  4. If you want to restore your changes click the Restore default button, else click close to continue with the changes made.

Assessments

We have following modes of assessment for every course:

  • Pre Assessment
  • Practice Tests
  • Post Assessment
  • Graded Assessment

9.1 How to attempt pre-assessment

Assess your current understanding about the objectives of the certification by attempting pre-assessment. Click the Pre-assessment tab on the course dashboard and click the Startbutton to take the test.

9.2 How to attempt practice tests

uCertify offers various sets of practice tests, with hundreds of items to ensure effective-learning outcome. Practice test provides a different set of questions to prepare for the exams in the test environment. To navigate to practice test questions, click the Practice Tests tab on the dashboard or select the Practice Tests option from the Course Navigation.

Click on the desired test set. Each test set has 3 learning modes: learn, test, and review. Each mode tests your knowledge for the course in different ways.

9.3 How to attempt post-assessment

Post-Assessment consists of mock final questions; you will be able to gauge your certification exam readiness after attempting this assessment. To navigate to Post-Assessment questions click the Post-Assessment tab on the dashboard or select the Post-Assessment option from the Course Navigation.

9.4 How to attempt prepengine

  1. PrepEngine provides a different set of questions to prepare for exam in the test environment. To navigate to PrepEngine questions, click play button.
  2. The bottom bar consists of three-bullet icon, which represents the number of successful and unsuccessful attempts.
  3. After a correct attempt, the color of bullet icon will turn to green.
  4. After an unsuccessful attempt, the color of the bullet icon will turn to red.
  5. After three consecutive correct attempts, the question will be removed from the set of questions in the pool. Clicking the side panel button, will open the side panel which consists of following details:
    • Mastered: Shows the number of items for the correct attempts.
    • In Play: Shows the number of items for the incorrect attempts.
    • Pending: Shows the number of items which are unattempted.
    • Time: Shows the time lapse to attempt the items in the play pool.

9.5 How to create custom test

  1. Custom Test enables you to create a set of questions based on your learning needs. Open the desired course and click the Practice Tests tab.
  2. Click the Custom Test button. Enter the Name and Duration for the custom test. Provide the desired settings for the custom test.
  3. Now, select mode & select items for a custom test. There are 2 modes for selecting items for a custom test: Auto Selection and My Selection. Auto selection allows you to choose items for your custom test with random questions from exercise, test sets, quiz, and labs. My Selection allows you to choose items for your custom test manually.
  4. To select items in the My Selection mode, click on the desired items you want to select. You can search for the desired items with the help of various filters available.
  5. To select item from a particular lesson, click the Lessons drop-down and select the desired lesson from the drop-down.
  6. To select the items from Attempted, Unattempted, Bookmarks, Correct, Incorrect, and Notes list of items, click the Your Action drop-down and select the desired option.
  7. To select items from Labs, Exercise, Test Sets, Quiz, or Assessment click on their respective buttons. To select item of a particular type such as Multiple choice question, Drag and Drop, or Simulation; click the All Type drop-down and select the desired option. In the grid view, check symbol at the top-right corner of the item and the light gray color indicates the item is selected.
  8. To deselect any item, click again on the desired item. There are 2 tabs beside the All Type drop-down:

    Selected: It will show the items which you have selected for the custom test.

    Available: It will show the items which have not been selected for the custom test.

  9. To view the items in list, click the list-view icon. In list view, as soon as the item gets selected, the right arrow on the item is changed to left arrow. All the selected items are shown on the table on the right side of the page.
  10. To deselect any item in list mode, click the Delete icon of the required items from the right side table.
  11. To select items in the Auto selection mode, drag the Items slider left or right to select the number of items.
  12. To select items from Labs, Exercise, Test Sets, or Quiz, click on their respective buttons and drag the Items slider left or right to select the number of items.
  13. Finally, click the Create Custom Test button to freeze your preferences for the custom test.
  14. Click on the desired test mode to attempt the custom test.

9.6 Graded Assessments and its use

Graded Assessment consists of set of questions created by instructor.

  1. Click the Graded Assessment tab on the dashboard.
  2. You will be redirected to the assessment page. All the assessments created by your instructor will be shown here along with the number of items, end date of the assessment, status of the assessment, total attempts made for the assessment, and action.

    Please note: If you have attempted the assessment, it will show two buttons: Result and Start. The Start button will be visible if the due date of assessment is available.

  3. Finally, click the Start button to attempt the assessment.

9.7 Test Modes

Each test set has 3 learning modes: learn, test, and review.

  1. In learn mode, after attempting a question you can check your result along with its explanation to gain better understanding of the subject.
  2. In test mode, you can take a timed test simulating the actual exam conditions
  3. .
  4. In review mode, you can read through one item at a time without attempting it.
  5. Click on the desired mode to attempt the desired test set. Attempt all the questions and click the End Test button. You will be then redirected to the result page.

Performance-Based Labs

Performance-based labs simulate real-world, hardware, software & command line interface environments. uCertify provides a comprehensive way of learning through video tutorials with interactive transcripts and ADA compliant performance-based labs.

11.1 How to access activities of a lab

  • On the library page, search a desired lab by typing in the search box. Click the Open button. To filter your search results further, click the chapters, action, or type dropdown and select your desired options.
  • Click on the desired lab activity and click the arrow button on the task pane to view the information related to the task. If you want to mark the task as bookmark or confidence, click the three-dots icon and then click the yes button. To add notes, type notes in the Notes box. Click the minimize icon.
  • Perform the lab and click the Submit button to validate your activity. Here you will get a detailed explanation of the activity performed by you. Additionally, you can also verify your answer with the correct answer. Through this, you can map the section of the lab activity in which you are lagging behind.
  • Click the Close button to end the lab activity. Click the Time Spent button to sort the lab activities as per the time spent on each lab activity. To sort them in descending order, click the Sort by descending order button. Click the Name button to sort the lab activities alphabetically.
  • To view ADA compliant videos associated with the activities of labs, click the Videos> tab. Click on the desired video. Video along with the voiceover will be played in the left pane and its transcript will be highlighted in the right pane.

11.2 How to use Interactive Transcripts

  • In interactive transcripts each word is clickable. You can clip a specific part of the video by clicking on a word or a portion of the text. Also, each step mentioned in the video will be highlighted in the transcripts as per the voiceover.
  • After watching the steps required to perform task, click the Go back button.
  • Click the minimize button. Attempt the lab and click the Submit button to validate your task performed.
  • The explanation lines will appear in red and green colors. The red color refers to missed steps and green color refers to correct steps.

Test History & Result

uCertify provides a comprehensive tool to view performance analytics of various tests attempted. You can also continue with a saved test, retake the test of questions that answered incorrectly in first attempt, and review test you took previously.

10.1 How to view Test History of Assessments, Quizzes, Exercises, and Practice Tests

  • Click the Test History and Performance Analytics tab on the right side of the course dashboard. Click the Review button parallel to the Test History & Progress Report option.
  • You can search performance of the desired assessment, quiz, exercise, lab, or practice test in two ways; first by using the search box and second by its mode and type. For approaching the second method, click the Test Mode drop-down and select the desired mode. Click the Test Type drop-down and select the type of the test to get your desired result.
  • A detailed list of test will appear along with the date, time, number of questions attempted, and performance. Finally, click the settings button parallel to the desired test and select the Result option to view its result or select the Review, Retest All, Retest Wrong option as required.

10.2 How to continue a saved test

  • If your multiple tests are pending, you will find a Show All button on the course dashboard and the practice test page.
    1. Click the Show All button to view the pending test list.
    2. Click the Continue button of respective test to start, or click Terminate to end.
  • If only one test is pending, you will find the following options on course dashboard and the practice test page:
    1. Continue with the last session
    2. Terminate the last session

How to retake the test of questions that were answered incorrectly in first attempt

10.3 How to view Test History of Assessments, Quizzes, Exercises, and Practice Tests

  • When the test is in progress or complete, click the End Test option at the bottom of the page. This will take you to the result page.
  • Click on the Retake test - incorrect items link on the right side of the page. This allows you to take test of all incorrect answered items of the assessment.

10.4 How to review the test taken previously

  • When the test is in progress or complete, click the End Test option at the bottom of the page. This will take you to the result page.
  • Click on the Review items and explanations link on the right side of the page. This allows you to review answers of all items with detailed explanations.

Navigate to a Course

Select your desired course and make the best use of its features by learning course navigation options.

5.1 How to use tour guide

  • To gain better understanding of the platform, you can choose to take a tour of the Dashboard.
  • Log in to the platform and click on the Open button to access the desired course.
  • Click Feedback & Support drop-down and select Take a Tour option.
  • Click Next to navigate to the other tab or click Skip to end the navigation.
  • Click Done to end the navigation or click Back to go to the previous tab.

5.2 How to use keyboard shortcuts

For enhanced accessibility, you can use the keyboard shortcuts. To view keyboard shortcuts, click Feedback & Support drop-down and select the Keyboard Shortcuts option.

Shortcuts Description:

R:To open side panel
Alt+T:To reset any activity
Space bar:To validate any activity
P:To view previous item or activity
N:To view next item or activity
X:To open case study in any assessment
Z:To end assessment
Alt+G + left/right arrow key:To navigate course
Ctrl+?:To open settings box
F:To flip flashcard
C:To grade flashcard as correct
I:To grade flashcard as incorrect
Alt+C:To open flashcards of a chapter
Alt+Q:To open quizzes of a chapter
Alt+E:To open exercises of a chapter
Alt+L:To open labs of a chapter corresponding alphabet or To answer multiple choice questions Number
Alt+K:To go back

5.3 How to use dashboard features

  • After logging in to www.ucertify.com, open the desired course. You will be redirected to the course dashboard. It begins with Pre-assessment that helps identify the areas for improvement before starting your prep.
  • Chapters & lessons comprehensively cover the certification exam objectives.
  • Practice tests closely follow the exam objectives and are designed to simulate real exam conditions.
  • Labs simulate real-world, hardware, software & command line interface environments.
  • Post assessment lets you analyze your understanding by performing various tasks Graded assessment allows you to attempt various assessment sets created by your instructor.

Live Lab

12.1 How to access exercises of a livelab

  • Search the desired livelab using the search box. To filter your search results further, click the lesson, action, or type dropdown and select your desired options.
  • Click on the desired livelab activity. Click the device name button and select the On option.
  • Attempt the livelab as per the instructions. Click the Submit button and select the evaluate option to see if you have performed the livelab correctly.
  • To hide the explanation, click the Submit button and select the hide explanation option. To upload any resources related to the task, click the Evidence tab and click the choose button to select the desired file. Finally click the Upload button.
  • To view the task in full screen, to auto fit the task, share virtual machine, take a screenshot of the task, record the task, change font and color settings, and view keyboard shortcuts click the settings icon at the bottom and select the desired option.
  • Click the Close button to end the lab activity.
  • Click the Time Spent button to sort the lab activities as per the time spent on each lab activity. Click the Name button to sort the lab activities alphabetically. To sort them in descending order, click the Sort by descending order button.
  • To view ADA compliant videos associated with the activities of labs, click the Videos tab. Click on the desired video. Video along with the voiceover will be played in the left pane and its transcript will be highlighted in the right pane. In interactive transcripts, each word is clickable. So, you can go to a specific part of the video by clicking on the desired word or a portion of the text.

Live Lab

13.1 Study planner and its use

  • Open the course in which you want to access study planner, click the Open study planner tab in the right side of the course dashboard.
  • To set start and end date to plan out the prep, select a date from the calendar under Step 1. If you have registered for certification exam, click the Yes button. Click the Save button to freeze your preferences.
  • Take the pre-assessment to begin your prep. Click the Start button under Step 2. After completing the pre-assessment, study chapters and lessons to grasp better hold over the concepts. Click on the chapter name to go through the chapters. To attempt cards, quizzes, exercises, and labs; click on their respective buttons. To attempt any test set, click the Start button beside each test set.
  • Take post-assessment to validate your understanding regarding the certification exam objectives.
  • Click the arrow button on the left panel; to view test history, study planner, and practice performance.
  • You can share your study-planner with your friends or colleagues, Click the share with your friends button at the right side and click on the desired social media icons.
  • Click the Time Spent button to sort the lab activities as per the time spent on each lab activity. Click the Name button to sort the lab activities alphabetically. To sort them in descending order, click the Sort by descending order button.
  • Once you achieve a readiness score of 90% or more you will receive the certificate of course completion from uCertify. To view it, click the certificate of completion tab.

13.2 How to download certificate of completion of a test

  • uCertify provides certificate of course completion after achieving a readiness score of 90% or more. To get it, attempt pre-assessment, chapters & lessons, flashcards, exercises, quizzes, labs, and post assessments. Now, click on the Open study planner tab on the right side of the course dashboard to check your readiness score or click the Certificate of Completion tab.
  • Click the Certificate of Completion link on the right side of the study planner or click on the share & print certificate button.
  • To download the Certificate of Completion or share as a pdf or as png, click on the respective buttons. Your certificate will be downloaded as per the options selected by you.

Getting Started

1.1 How to access side panel

Course library has side panel which comprises of pre-defined groups: Active, Archived, Expired, and Ungrouped. So, if you have multiple courses in your library you can easily manage it under these categories. You can even create custom groups to organize it further.

  • In the My Library page, click the Add group button on the side panel. Now, enter a name for the group of courses, which you want to create. Pick a color to identify your group and select the required courses for your group. Finally, click the Add button to create the group.
  • You will observe a colored bullet below the Add group button. If you wish to add more courses to the group, you can also do it by dragging the desired course and dropping it in the respective course group.
  • At any point if you wish to edit the details of the group or you want to delete the desired group. In the side panel, click the pencil icon to edit the details or click the Delete button to delete the group.

1.2 How to access instructor tools

  • In the library page, search the desired course or section by typing the course or section name in the search box and then click the Manage button. The Manage button will appear for the courses in which you have an instructor license.
  • Now, click the Instructor tools button of your desired section.
  • Note

    If you do not receive our email within 30 minutes, please look in your junk or spam folder. To keep receiving our important emails, please add support@ucertify.com to your contacts.

  • There will be 8 tabs. You may or may not see all the tabs based upon your license.
  • The Setup tab enables you to create sections or to modify the existing section.
  • The Invite Tab enables you to invite students to the section, move students from one section to another, and enroll students to the section.
  • The Track tab enables you to track your students' performance efficiently.
  • The Assessment tab enables you to create multiple assessments for your students to analyze the level of understanding on any particular topic.
  • The Design tab enables you to customize lessons, flashcards, exercises, quizzes, and practice tests.
  • The Resources tab allows you to download or upload resources, such as: course-slides, answer-keys, and other reference or study materials related to the course.
  • The Create tab allows you to create questions for the course or section.
  • You can also view your created section, assessments, lectures as a student by clicking the Student view tab.

1.3 How to exit instructor tools

  • To exit the instructor tools, click Back to section list option at the bottom of the Setup tab.
  • You can also exit the instructor tools by clicking and selecting options from the Educator Navigation at the top right side.

1.4 How to link student to the instructor

  • Once you enroll a student into a course and the student will receive an email from uCertify support.
  • Students have to open the mail and click join this section link. A confirmation page will open, then they have to click the Join Section button to link with their instructor.
  • Alternatively, students can select and copy the section key from the mail.
  • Then they have to open the course in which they are enrolled by instructor.
  • Then, they have to click the Link with instructor button and paste the 13-digit section key in the Section Key box and finally click the Add button.

How to invite students to your section

2.1 How to set section start date (traditional or continuous enrollment)

  • Click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • To set section start date, click on the starts drop down and choose your preference from on the day of enrollment or choose a date from the calendar.
  • To set your section end date, provide it in the Ends in box.

2.2 How to set section mastery level

  • Click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • To set section Mastery Level, simply enter the mastery level in the Mastery Level box.

2.3 How to set a welcome message

  • Click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • To set a welcome message, click the Welcome Message tab.
  • Enter the desired message in the box and click the Save button.

2.4 How to set announcement

  • Click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • To set announcements, click the Announcement tab and click the Add announcement button.
  • Enter the desired message/text, which you want to announce, under the Announcement heading.
  • You can set start and end date for your announcement under the Start date & End Date headings. Use the calendar to set desired dates.
  • Finally, click the Save button to save your preferences.
  • Note

    You can set up to 5 announcements for a section.

  • To delete any announcement, click the delete button parallel to the announcement.

2.5 How to add a teaching assistant

  • Click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • To assign a teaching assistant to a section, click the Add New button and provide the email and select the role.
  • Finally, click the Save button to freeze your preferences.
×

Invite student

3.1 How to invite students to your section

  • Click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Now, click the Invite tab. You can invite students in bulk. To do so, enter the email id, first name, last name, and access code (optional) of the students, one per line in the Student List box. If you want to enroll student on a trial basis, then you are not required to provide the access code. Now, click the Verify button.
  • Check the checkbox next to the Name heading and click the Enroll Selected button. Now to invite a student to the section, click the settings menu parallel to the student’s name and select the Invite option.
  • To import student from other section, select the Import from Section button, provide the Import Type and Course List. Now click the settings menu parallel to the course name and select the Import option. Check the checkbox next to the student name or email, access code is optional. Now, click the Enroll Selected button.
  • To enroll a student or for multiple enrollment, click the Invite tab and select the Enroll option. Now, you can select the Enroll as Student or Multiple Enroll button. Provide the required details and perform the required steps to enroll a student or for multiple enrollment to the section.
×

Using track to manage your course/sections

4.1 How to track the performance of your students

  • Click the Track tab located on your dashboard. It has 8 tabs. Based upon your licence, you may or may not see all the tabs. The Roster tab provides general information about students present in the section. You can see their name, email-id, readiness percentage. If you click on it, it will open the study planner of the student in the read-only format where you can take a look at the Start Date, Target Date, Estimated Days required if your student is lagging behind, and you can also check if your student is regular within the section by viewing the Last Login date.
  • If you wish to do ability grouping of your students, you can easily do so by clicking on the settings menu and selecting the Set Tag option. Now, type the tag name and click the Save button to freeze your preferences. These tags are not visible to students.
  • You can set section, send message, change study planner, view study planner, or remove a student from the section by selecting the desired option from the settings menu.
  • uCertify course comes with Lessons, Labs, Practice tests, and Prepengine. The Lessons tab provides an overview of the readiness percentage in different grade items of a lesson, such as cards, quizzes, exercises, and labs. If you want to have a detailed information about any grade item, you can easily do so by clicking on the respective readiness percentage. Similarly, you can do in Labs, Practice tests, Prepengine, and Assessments.
  • Now, if you want to define gradebook for students, click the define gradebook button. This will allow you to define the grades for a particular card, quiz, exercises, or assessment.
  • Here, Items represents the number of items in the particular grade item. To hide desired grade items or chapters, click the On or Off button. Green color shows the selection. To edit the settings of the grade items or chapters, click the settings menu. Points represent the summative evaluation of a student’s performance across grade items tracked in the gradebook. Weightage percentage increases or decreases on the basis of points. Now, to include or exclude grades of a particular item in the gradebook and sync, click the On or Off button, under Report, parallel to the grade item. Once you are done, click the Save button to freeze your preferences or click the Reset button to set everything to default state.
  • If you wish to download the gradebook, select the Gradebook tab and just click the Export button and select the Gradebook option. Select the download file format options and grade type in percentage or points. Now, click the Download button. Your gradebook will be downloaded with the settings provided by you.
  • You can view activities, study plan, analytics, and test analytics of your students by clicking the More button and selecting the desired option.

4.2 How to view demo data

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Now, click the Track tab to view demo data of students. A demo data table will appear with gray color box. To view demo data of students, click the close button at the top right corner of the box. You will be able to see demo data of students with sample watermark on it and a pink color box will appear on the bottom of the table. If you want to hide the sample watermark from demo data, click the close button of the pink box.
  • Now, you can analyze the functionality of each tab. You can track the performance of demo students in lessons, practice tests, assessments, and prepengine and view the study planner of the demo student. You can also view the results of various test and assessment of the demo student available.

4.3 How to use roster tab

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard, to access the engagement level of students listed in your section with details such as: name, readiness percentage. If you click on it, it will open the study planner of the student in the read-only format.
  • On the Roster tab, you can take a look at the Start Date, Target Date, Estimated Days required if your student is lagging behind, and you can also check if your student is regular within the section by viewing the Last Login date. These indicators help you determine the learning outcome of your class.
  • Now, if you wish to do ability grouping of your students, you can easily do so by clicking on the settings menu and selecting the Set Tag option. Now, type the tag name and click the Save button to freeze your preferences. These tags are not visible to students.
  • You can send messages, change password, view study planner, or remove a student from the section by selecting the desired option from the settings menu.
  • To download the gradebook of students, click the Gradebook tab, then click the Export button, and select the Gradebook option. Now, select the file format and gradebook type, percentage or points, and click the Download button. Your gradebook will be downloaded with the settings provided by you.

4.4 How to create a tag and add to a student

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard.
  • If you wish to do ability grouping of your students, you can easily do so by clicking on the settings menu parallel to your students’ names and selecting the Set Tag option.
  • Type the tag name and click the Save button to freeze your preferences. These tags are not visible to students.

4.5 How to remove student

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard.
  • To remove a student from your section, click the settings menu parallel to your students’ names and select the Remove Student option.
  • Click the OK button to confirm.
  • To remove more than one student from your section, click checkboxes next to their names, click the Actions button at the top right side and select the Remove Student option.

4.6 How to send a message to a student

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard.
  • To send a message to the student from your section, click the settings menu parallel to your students’ names and select the Send Message option.
  • Provide the required message and click the Send button.
  • To send messages to more than one student of your section, click checkboxes next to their names, click the Actions button at the top right side and select the
  • Send Message
  • option.

4.7 How to filter students by tag

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard.
  • To filter students on the basis of tags assigned to them, click the All Tags drop-down and select the desired tag.
  • The students will be filtered according to tags assigned to them.

4.8 How to filter students by email

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard.
  • To filter a student on the basis of email, provide the email id in Search email box and click the search icon.
  • The students will be filtered on the basis of their email id.

4.9 How to use Advance filter

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard.
  • To filter students on the basis of name or email, tag, enrollment date, last login date, readiness score; to sort students in your section; or to list students from test mode only, click the Advance Search button.
  • Provide or select the filter criteria for students and click the Search button.
  • Students will be filtered on the basis of criteria provided by you.

4.10 How to export track report, attendance, or gradebook of a student

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard.
  • To export the track report or attendance of your students, click the Export drop-down and select the required option.
  • To download the gradebook of your students, click the gradebook tab, click the Export drop-down, and select the Gradebook option.

4.11 How to use Gradebook tab

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard. Click the Gradebook tab and click the Define gradebook button. This will allow you to define the grades for a particular card, quiz, exercise, or assessment.
  • Here, Items represent the number of items in the particular grade item. To hide desired grade items or chapters, click the On or Off button. Green color shows the selection.
  • To edit the settings of the grade items or chapters, click the settings menu. Points represent the summative evaluation of a student’s performance across grade items tracked in the gradebook. Weightage percentage increases or decreases on the basis of points. Now, to include or exclude grades of a particular item in the gradebook and sync, click the On or Off button, under Report, parallel to the grade item.
  • Once you are done, click the Save button to freeze your preferences or click the Reset button to set everything to default state.
Note

If you have already defined your gradebook, it will appear under the gradebook tab. However, at any point if you wish to modify your gradebook criteria, then you can easily do it by clicking the Define gradebook button that appears at the bottom of the screen.

4.12 How to use lessons tab

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard and then click the Lessons tab.
  • The Lessons tab provides an overview of the readiness percentage in different grade items of a lesson, such as cards, quizzes, exercises, and labs. If you want to have a detailed information about any grade item, you can easily do so by clicking on the respective readiness percentage.
  • You can also view the result of the grade item by clicking on the settings menu parallel to it, and by selecting the Result option. This will redirect you to the result page of that particular grade item.
  • To review or delete a test result, click the settings menu parallel to it and select the desired option.

4.13 How to use Labs tab

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard and then click the Labs tab. Select the Table View option to access the readiness level of students in various lab items.
  • You can view the performance of each lab item, comprising of Chapter name and task number. The incorrect attempt for any lab item will be indicated by red colored cross sign and correct attempt will be indicated with a green tick mark.
  • Additionally, you can choose to view the performance in each lab item as a student, by selecting the Student View option. It will list the performance of the lab items, with details such as: task number, name, answer, bookmark, and time spent.

4.14 How to use Practice tab

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard and then click the Practice tab to access the readiness level of students in various assessments items.
  • You can access the performance report of any assessment item by clicking on the readiness score. This will show a list of all the attempts taken for the assessment item, with details such as: Date and time, detail, items, and performance.
  • To view the result of assessment item, you can easily do so by clicking on the settings menu parallel to it, and by selecting the Result option. This will redirect you to the result page of that assessment item.

4.15 How to use Prepengine tab

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard and then click the Prepengine tab. Select the Table View option to access the readiness level of students in various Prepengine items.
  • You can access the performance report of any Prepengine item by clicking on the readiness score. This will show a list of all the attempts taken for the Prepengine item, with details such as: Date and time, detail, items, and performance.
  • Additionally, you can choose to view the performance in each Prepengine item as a student, by selecting the Student View option. It will list the performance of the Prepengine items, with details such as: mastered items, in play items, pending items, times, result, items, and session of the test.

4.16 How to use Assessments tab

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard and then click the Assessments tab.
  • Now, to access the history of any assessment, click on the readiness score. This will show a list of all the attempts taken for the assessment item, with details such as: Date and time, detail, items, and performance.
  • You can reschedule or can re-open and extend the time of an assessment so that the student can continue with his last assessment. To do so, provide the required details and click the Retest button. Your assessment is now reset.
  • If you want to schedule a new assessment so that the student can start the test from the beginning, click the New Assessment tab and provide the required details and click the Retest button. Your assessment is now rescheduled.

4.17 How to view Activities of your student

  • uCertify provides a comprehensive tool to view activities of students under the desired section. To do so, click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard. Click the More tab and select the Activities option.
  • To view activity of a particular student, click the name of the student or use up or down arrow keys from your keyboard to choose, and view the details of the desired student.
  • Additionally, you can search a particular test performed by the student by entering test name. You can also search a particular test by clicking the test mode and can filter your preference by clicking the test type drop-down and then selecting the desired option.
  • This will show a list of tests, with details such as: Date and time, detail, items, and performance.

4.18 How to view student’s analytics

  • uCertify provides a comprehensive tool to view the competency, class performance, or test analytics of student. To do so, click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard. Click the More tab, click on the Analytics, and select the desired option.

4.19 How to view student’s Class Ranking Report

  • uCertify provides a comprehensive tool to view the class ranking report of students. To do so, click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard. Click the More tab and select the Class Ranking Report option.
  • Here, you can filter the class ranking report of students on the basis of section or test type.

4.20 How to view study plan of students

  • uCertify provides a comprehensive tool to view student’s study planner. To do so, click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Track tab located on your dashboard. Click the More tab and select the Study Plan option.
  • Now, to access the study planner of your desired student, click on the name of the student. Study planner of that student will appear in the read-only format.

Assessments tab and its use

5.1 How to set up assessments

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Assessments tab located on your dashboard and click the Create new assessment button next to the search box. Provide Name, Feedback, Duration, and settings required for the assessment.
  • To add items of your choice, select the My Selection option from drop-down, click the List view button and select the desired lesson from the Lessons drop-down.
  • To select the items from Attempted, Unattempted, Bookmarks, Correct, Incorrect, and Notes list of items, click the Your Action drop-down and select the desired option.
  • If you want to add items from a specific lab, exercise, test set, quiz, or assessment; click the respective button. To add items of a particular item type, click the All Type drop-down and select the desired item type. Click on the items you want to add, to deselect any item click one more time on that item.
  • Click the Save button to freeze your preferences.

5.2 How to create assessment by Auto selection of items

  • Click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Assessments tab located on your dashboard and click the Create new assessment button next to the search box. Provide Name, Feedback, Duration, and settings required for the assessment.
  • To add items automatically, select the Auto Selection option from the drop-down and provide the number of items in the Items box. This will create assessments with random questions from exercise, test sets, labs, and assessments. Click the Save button to freeze your preferences.

5.3 How to schedule assessments

  • Once you have created the assessment successfully, you will have to schedule the assessment. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Assessments tab and then click the settings menu next to the assessment created by you, and select the Schedule option.
  • Provide the required details and click the Save button to schedule the assessment or click the disable button to make assessment inactive.

5.4 How to unschedule assessments

  • Once you have scheduled the assessment, you can unschedule or modify scheduling. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Assessments tab and then click the settings menu next to the assessment created by you, and select the Modify Schedule or Unschedule option as per the requirement.
  • If you have selected the Modify Schedule option, provide the required details and click the Save button. If you have selected the Unschedule option, a confirmation modal will open. Click the OK button to unschedule the assessment.

5.5 How to assign an unscheduled assessments

  • To assign an unscheduled assessments, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Assessments tab and then click the settings menu next to the unscheduled assessment created by you, and select the Assign To option.
  • A modal box will open, select the students to whom the assessment is to be assigned, provide the test start on and due date, and time allowed for the test in minutes. Finally, click the Assign button.

5.6 How to modify assessments

  • To modify assessments, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Assessments tab and then click the settings menu next to the assessment created by you, and select the Modify option.
  • Make the required changes in the assessment and click the Save button.

5.7 How to preview assessment

  • To preview assessments, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Assessments tab and then click the settings menu next to the assessment created by you, and select the Preview Assessment option and then click the Preview button.

5.8 How to archive assessment

  • To archive assessments, click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Assessments tab and then click the settings menu next to the assessment created by you, and select the Archive option.
  • A confirmation modal box will open. Click the OK button to confirm.

5.9 How to delete assessment

  • To delete assessments, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Assessments tab and then click the settings menu next to the assessment created by you, and select the Delete option.
  • A confirmation modal box will open. Click the OK button to confirm.

5.10 How to add a grading criteria for assessment

  • To add a grading criteria for assessments, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab and then click the Settings button at the right side on the top bar.
  • The settings modal box will open. Provide the grading criteria and grades under the Grade Scale tab, gradebook visibility under the Gradebook Settings tab. Finally, click the Save button.

5.11 How to reorder assessments

  • To reorder assessments, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab and then click the Settings button at the right side on the top bar.
  • The settings modal box will open. Provide the sequence of the assessment under the Sequence tab. Finally, click the Save button.

5.12 How to share assessments

  • To share the assessments to other section, click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Assessments tab and then click the Share and Import drop-down at the right side. Select the Share Assessment option.
  • The Share Assessment modal box will open. Click the Copy to clipboard icon to copy the assessment key.
  • Now, provide this assessment key to Import Assessment modal box under the section to which you want to import the assessment and click the Get button.

5.13 How to import assessments

  • To import the assessments from other section, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Assessments tab and then click the Share and Import drop-down at the right side. Select the Import Assessment option.
  • The Import Assessment modal box will open. Select the Link or Copy assessment button as per the requirement. Now, provide the assessment key from other section in the Assessment key box and click the Get button. The assessment from other section will be imported to this section.
×

Design course/section

6.1 How to customize Pre-Assessment

  • uCertify provides a comprehensive set of instructor tools to customize the Pre-Assessment as per your choice. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab located on your dashboard. To show or hide the Pre-Assessment in course, click the On or Off button. Green color shows the selection. To edit the settings of the Pre-Assessment, click the Action button.
  • Points represent the summative evaluation of a student’s performance across Pre-Assessment tracked in the gradebook. Weightage percentage increases or decreases on the basis of points. Now, to include or exclude grades of Pre-Assessment in the gradebook and sync, click the On or Off button, under Report, parallel to the grade item.
  • Note

    You can include or exclude grades of Pre-Assessment, after you have turned on the Report for a grade item.

  • After the required customization, click the Save button to freeze your preferences or click the Reset button to set everything to default state.

6.2 How to work with LTI help

  • Click the Design tab located on your dashboard. Click the LTI help drop-down and select the Deep Linking option, you will be redirected to LTI help page.
  • Click the My LMS drop-down to select the desired LMS for creating the LTI link. Click the CRN drop-down to select the desired CRN.
  • Click the Module drop-down to select the desired module. Different additional parameters related with the selected Module will be visible.
  • Select the desired options and click the settings button to provide additional parameters related to the LTI link. LTI Link based on your selection will be created.
  • To view the custom parameters related to your LTI Link, click the Create Custom parameter tab.
  • To view guides related to the desired LMS integration, click the desired guide button next to the My LMS drop-down.
  • To view videos related to the desired LMS integration, click the Videos tab.

6.3 Lessons

  • uCertify provides a comprehensive set of instructor tools to customize lessons as per your choice. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab located on your dashboard. To show or hide the lessons in the course, click the On or Off button. Green color shows the selection. To edit the settings of the lesson, click the Action button.
  • After the required customization, click the Save button to freeze your preferences or click the Reset button to set everything to default state.

6.4 How to edit the settings of cards, quizzes, and exercises

  • To edit the settings of cards, quizzes, and exercises, click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • To edit the settings of cards, quizzes, and exercises, click the Action button. A modal box will open. For cards settings, select or provide the required details under the Schedule Test tab and click the OK button. For quizzes and exercises settings, select or provide the required details under the Schedule Test tab and Test Setup tab. Finally, click the OK button.
  • After the required customization, click the Save button to freeze your preferences or click the Reset button to set everything to default state.

6.5 Cards

  • uCertify provides a comprehensive set of instructor tools to customize the cards as per your choice. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab located on your dashboard. To show or hide the cards in course, click the On or Off button. Green color shows the selection. To edit the settings of the cards, click the Action button.
  • Points represent the summative evaluation of a student’s performance across cards tracked in the gradebook. Weightage percentage increases or decreases on the basis of points. Now, to include or exclude grades of cards in the gradebook and sync, click the On or Off button, under Report, parallel to the grade item.
  • Note

    You can include or exclude grades of cards, after you have turned on the Report for a grade item.

  • After the required customization, click the Save button to freeze your preferences or click the Reset button to set everything to default state.

6.6 Quiz

  • uCertify provides a comprehensive set of instructor tools to customize the Quiz as per your choice. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab located on your dashboard. To show or hide the Pre-Assessment in course, click the On or Off button. Green color shows the selection. To edit the settings of the Pre-Assessment, click the Action button.
  • Points represent the summative evaluation of a student’s performance across Pre-Assessment tracked in the gradebook. Weightage percentage increases or decreases on the basis of points. Now, to include or exclude grades of Pre-Assessment in the gradebook and sync, click the On or Off button, under Report, parallel to the grade item.
  • Note

    You can include or exclude grades of Pre-Assessment, after you have turned on the Report for a grade item.

  • After the required customization, click the Save button to freeze your preferences or click the Reset button to set everything to default state.

6.7 Exercise

  • uCertify provides a comprehensive set of instructor tools to customize the exercise as per your choice. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab located on your dashboard. To show or hide the exercise in course, click the On or Off button. Green color shows the selection. To edit the settings of the exercise, click the Action button.
  • Points represent the summative evaluation of a student’s performance across exercise tracked in the gradebook. Weightage percentage increases or decreases on the basis of points. Now, to include or exclude grades of exercise in the gradebook and sync, click the On or Off button, under Report, parallel to the grade item.
  • Note

    You can include or exclude grades of exercise, after you have turned on the Report for a grade item.

  • After the required customization, click the Save button to freeze your preferences or click the Reset button to set everything to default state.

6.8 Test sets

  • uCertify provides a comprehensive set of instructor tools to customize the test sets as per your choice. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab located on your dashboard. To show or hide the test sets in course, click the On or Off button. Green color shows the selection. To edit the settings of the test sets, click the Action button.
  • Points represent the summative evaluation of a student’s performance across test sets tracked in the gradebook. Weightage percentage increases or decreases on the basis of points. Now, to include or exclude grades test sets in the gradebook and sync, click the On or Off button, under Report, parallel to the grade item.
  • Note

    You can include or exclude grades of test sets, after you have turned on the Report for a grade item.

  • After the required customization, click the Save button to freeze your preferences or click the Reset button to set everything to default state.

6.9 Assessments

  • uCertify provides a comprehensive set of instructor tools to customize the assessment as per your choice. To do so, click the Manage button of your desired course and then click the Instructor Tools button of your desired section.
  • Click the Design tab located on your dashboard. To show or hide the assessment in course, click the On or Off button. Green color shows the selection. To edit the settings of the assessment, click the Action button.
  • Points represent the summative evaluation of a student’s performance across assessment tracked in the gradebook. Weightage percentage increases or decreases on the basis of points. Now, to include or exclude grades of assessment in the gradebook and sync, click the On or Off button, under Report, parallel to the grade item.
  • Note

    You can include or exclude grades of assessment, after you have turned on the Report for a grade item.

  • After the required customization, click the Save button to freeze your preferences or click the Reset button to set everything to default state.

6.10 Adding annotations within the course material

  • Click the open button of your desired course from course library and then open the desired chapter in which you want to insert notes, comments, or want to link with any webpage.
  • Select the text you want to highlight and click the Annotate Adder icon from the popup box.
  • Select any of the color in which you want your text to be highlighted, add comments, link, media title, upload file, and add tags. Finally, click the Save button.

6.11 How to review annotations

  • To view the annotations added by you, open the chapter of the course to which you added the annotation.
  • The added annotation would appear highlighted. Hover on the annotation to view the details.
×

Resources

7.1 How to upload resources for students

  • Click the Manage button of your desired course and then click the Instructor tools button of your desired section.
  • Click the Resources tab and click the Choose Files button and select the desired file. Your resource will be uploaded.
  • Now, if you want to edit the resource uploaded by you, click the settings menu next to the uploaded resource and select the Edit Resource option. Enter the desired title and required description for your resource. Finally, click the Save button to freeze your preferences.
  • To delete the resource uploaded by you, select the Delete Resource option from the settings menu and click the OK button.
×

Student view

    To have student view of the course, Click the Manage button of your desired course and then click the Instructor Tools button of your desired section. This will redirect you to the course dashboard.
×

Administrative functions

9.1 How to assign and clone a master section

  • Instructors with administrator permission can assign a master section. Go to https://www.ucertify.com/educator/admin.php to open administrator page.
  • Click the Manage button and select the Courses option. Click the settings menu and select the Assign Master Section option.
  • The Assign Master Section modal box will open. Select the instructor from the Instructor List drop-down to whom master section is to be assigned, select the section from the Section List drop-down if required. Finally, click the Save button.
  • To clone a master section, click the Manage button of your desired course. Now, click the three-dot menu on the course and select Copy configuration from option.
  • The Copy configuration from modal box will open. Select the Clone Using Master Section option from the drop-down. Finally, click the Save and Manage Section button.
×

Miscellaneous

10.1 How students can download resources uploaded by instructors

  • Students can download the learning resources uploaded by instructors. To do so, they are required to open the desired course. They will be redirected to the course dashboard.
  • Now, they are required to click the Download button on the Course Files tab at the bottom right side.

10.2 How to reset course

  • Instructors with administration permission can reset course for desired students. Go to https://www.ucertify.com/educator/admin.php to open administrator page.
  • Now, click on the settings menu parallel to the student name and select the Reset Course option. You can reset the whole course or its features.
  • To reset the features of the course, click the On button. Now, select the features of the course, which you want to reset, and click the Next button. Verify your selection and click the Reset button to confirm.

10.3 How to reset lab

  • On the course library page, search a desired lab by typing in the search box. Click the Open button. You can search the desired lab using the search box.
  • To filter your search results further, click the chapters, action, or type dropdown and select your desired options.
  • Now, click on the desired lab activity. Click the Reset option at the bottom bar to clear your activity history for the activity and reset the lab.
×

Getting Started

1.1 What are administrator tools and how to use them

  • Managing a large organization with numerous courses, instructors, and students is not easy. An administrator has various roles to perform such as managing the details of its user, tracking the access codes, analyzing performance of students, enrolling and registering students and instructors to set up a class or section.
  • uCertify provides a comprehensive set of administrator tools to perform various administrative tasks efficiently and effortlessly.
  • On the My Library page, click the Administrator tab where there are four tabs.
  • The Roster tab enables you to view students’ activity report efficiently.
  • The Manage tab drop-down enables you to view detailed information about instructors, sections, courses, and administrator list. You can also export and perform various actions on instructors, sections, courses, and administrator list.
  • The Report tab drop-down enables you to view detailed report of enrollments, orders, and vouchers. You can also export and perform various actions on enrollments, orders, and vouchers.
  • The Enroll tab enables to register student or instructor in a specific course or section and can also create users with student or instructor permission.

Roster Tab

2.1 How to access Roster tab

  • Login to https://www.ucertify.com and then go to https://www.ucertify.com/educator/admin.php to open administrator page. Here, Roster tab allows you to access the engagement level of students listed in your section with details such as: Student Name Tag/Status, Course Name CRN/Course Status, Instructor Section, Readiness, Start Time Passed, Target Time Needed, Estimated Time Required, Last Login Time Passed.
  • You also have the provision to access the study planner of students in the read-only format by clicking on the readiness score. This literally puts you and your student on the same page.
  • You can even manage and administer various activities of students with the help of settings option. You can manage students profile, send message, set accommodation, set tag, view study planner, link with instructor, set instructor, set org, reset course, re-send activation, archive course, or disable course.

2.2 How to manage student's profile

  • Go to the administrator page, click on the settings menu parallel to the student name, and select the Manage Profile option. The Set Profile modal box will appear with 3 tabs, here you can edit and update personal information of a student, change student password, and can send reset password link to the desired student.
  • If you want to edit or update any personal information regarding the student, go to the Set Personal Info tab, type the desired details and click Save to update the details.
  • To change student’s password, click the Change Password tab. Provide the required details and click the Save button to change the password.
  • To send link to a student to reset his account’s password, just click the Send Reset Password Link tab and click the blue button.

2.3 How to send message to a student

  • Go to the administrator page, click the settings menu parallel to the student name, and select the Message option.
  • Now, provide subject and enter the required message and click the Send button. Your message will be send to the desired student.

2.4 How to set accommodation

  • Go to the administrator page, click the settings menu parallel to the student name, and select the Set Accomodation option.
  • Click the Add Org and time icon. Select the desired test time from the Allow Time drop-down, and click the Submit button.

2.5 How to set tag for a student

  • Go to the administrator page, click the settings menu parallel to the student name, and select the Set Tag option. Now, type the name of the tag, which you want to assign.
  • Note

    If you have not created the tag earlier, it will prompt to create a new tag To do so, click Create New Tag. If you have created tags earlier, a list of tags will be visible and you may choose it from the list.

  • Finally, click Save to freeze your preferences.

2.6 How to view study planner of a student

  • You can now view study planner of a student on the administrator page by two ways: first by clicking on the readiness score parallel to the student name and second using the settings menu.
  • For approaching the second method, click the settings menu parallel to the student name, and select the Study Planner option. Student’s study planner will open in a read-only format. This will provide you a detailed information regarding the readiness score of the student in different areas of objectives.

2.7 How to link student to an instructor

  • Go to the administrator page, click on the settings menu parallel to the student name and select the Link with instructor option.
  • Enter the 13-digit section key in the section-key box and finally click the Add button. The student is now linked with the instructor.

2.8 How to set instructor for student

  • Go to the administrator page, click on the settings menu parallel to the student name, and select the Set Instructor option.
  • Select the instructor and desired section for the student. Finally, click the Save button to confirm. The student is now moved under the new instructor.

2.9 How to set student org

  • Go to the administrator page, click on the settings menu parallel to the student name, and select the Set Org option.
  • Select the desired organization to which the student is to be moved in the Move to org dropdown and Click the Next button.
  • Note

    In case of email less moving to organization, you are required to check the Email Less checkbox and select the current organization of the student in the Move from org dropdown.

  • Now, check the checkbox of the student you desire to move, and click the Move selected button. Click the Yes button to move the student to the organization.

2.10 How to reset course

  • Go to the administrator page, click on the settings menu parallel to the student name and select the Reset Course option.
  • You can reset the whole course or its features. To reset the features of the course, click the On button. Now, select the features of the course, which you want to reset, and click the Next button. Verify your selection and click the Reset button to confirm. This will set the course or section of the student in default state.

2.11 How to resend activation email to student

  • Go to the administrator page, click on the settings menu parallel to the student name, and select the Re-send Activation option.
  • Check or uncheck the required options and click the Send button. An activation link will be send to the desired student from which he can access the course.

2.12 How to archive course of a student

  • Go to the administrator page, click on the settings menu parallel to the student name, and select the Archive course option.
  • Click the OK button to confirm.

2.13 How to disable course of a student

  • Go to the administrator page, click on the settings menu parallel to the student name, and select the Disable course option.
  • Click the OK button to confirm.

2.14 How to search students

  • Go to the administrator page. Provide the email address of the student in the email box and click the search icon or click anywhere on the screen.
  • You can also search student by first name or last name or if your organization support email less login then you can search student by user ID. A detailed list of student will show.

2.15 How to use Advance search

  • Go to the administrator page. Click the Search button and select the Advance Search option.
  • Select or provide the required details and click the Search button.

2.16 How to use Export button

  • Go to the Administrator page. Now, to download the Roster page details, click the Export button and select the Roster option.
  • To download activity or attendance of the desired students, check the checkboxes next to students email ID or name, click the Export button, and select the Activity or Attendance option.

2.17 How to use Actions button

  • Go to the Administrator page. Now, to view various LMS configuration guides, click the Actions button and select the LMS Configuration option. Select the desired LMS from the drop-down, and you will be redirected to the LMS help page.
  • To send message, re-send activation, set tag, set org of the desired students, archive, disable, enable, or unarchive course of the desired students check the checkboxes next to students email ID or name, click the Actions button, and select the desired option.

Manage Tab

3.1 How to access Administrator tab

  • Login to https://www.ucertify.com and then go to https://www.ucertify.com/educator/admin.php to open administrator page. Click the Manage tab and select the Administrator List option.
  • Administrators tab will open that allows you to view the information regarding administrators such as administrator name and email id, their organisation, and last login.
  • You can manage profile or send a message to the administrator. To do so, click the settings menu parallel to the administrator name or email id and select the desired option.

3.2.1. How to access Courses tab

  • Go to the administrator page, click the Manage tab and select the Courses option.
  • Course tab allows you to view the information regarding courses such as course name CRN, Status, License Type, and Vendor.
  • You can view and manage Instructor List, Roster, Section List, Course Outline, LTI settings, Open Student View, View Webpage, and Assign Master Section. To do so, click the settings menu and select the desired option.

3.2.2. How to view and manage instructor list

  • Click the Manage tab, and select the Courses option. Now, click the settings menu parallel to the course name and select the Instructor List option.
  • The instructor page will open. You can view Section List, Roster, Manage Profile, Send Message, or Disable course of the desired instructor. To do so, click the settings menu parallel to the instructor name and select the desired option.

3.2.3. How to view and manage roster of student

  • Go to the administrator page, click the Manage tab, and select the Courses option. Now, click the settings menu parallel to the course name and select the Roster option.
  • The roster page will open. You can manage profile, send message, set accommodation, set tag, view study planner, link with instructor, set instructor, set org, reset course, re-send activation, archive course, or disable course of the desired student. To do so, click the settings menu parallel to the student name and select the desired option.

3.2.4. How to view and manage section list

  • Go to the administrator page , click the Manage tab, and select the Courses option. Now, click the settings menu parallel to the course name and select the Section List option.
  • The sections page will open. You can view roster, send message, change owner, make copy, share section, copy configuration, delete, modify, or archive section. To do so, click the settings menu parallel to the section key and select the desired option.

3.2.5. How to view course outline

  • Go to the administrator page , click the Manage tab, and select the Courses option.
  • Click the settings menu parallel to the course name and select the Course Outline option. The course outline will open.

3.2.6. How to view and manage LTI settings

  • Go to the administrator page, click the Manage tab, and select the Courses option.
  • Click the settings menu parallel to the course name and select the LTI settings option.
  • Now, select the My LMS option. The deep linking page will open. Under the Create LTI Link tab, click the CRN drop-down to select the desired CRN.
  • Click the Module drop-down to select the desired module. Different additional parameters related with the selected Module will be visible.
  • Select the desired options and click the settings button to provide additional parameters related to the LTI link. LTI Link based on your selection will be created.
  • To view the custom parameters related to your LTI Link, click the Create Custom parameter tab.
  • To view guides related to the desired LMS integration, click the desired guide button next to the My LMS drop-down.
  • To view videos related to the desired LMS integration, click the Videos tab.

3.2.7. How to open student view

  • Go to the administrator page, click the Manage tab, and select the Courses option.
  • Now, click the settings menu parallel to the course name and select the Open student view option. This will redirect you to the course dashboard.

3.2.8. How to view course webpage

  • Go to the administrator page, click the Manage tab, and select the Courses option.
  • Now, click the settings menu parallel to the course name and select the Webpage option. This will redirect you to the course webpage.

3.2.9. How to assign master key to instructor

  • Go to the administrator page, click the Manage tab, and select the Courses option.
  • Now, click the settings menu parallel to the course name and select the Assign Master Section option.
  • Select the desired instructor from the Instructor List drop-down and select the desired section from the Section List drop-down. Finally, click the Save button.

3.3.1. How to access Sections tab

  • Go to the administrator page, click the Manage tab and select the Sections option.
  • The Section tab allows you to view the details of a section such as Class Name Section Key, Course Name CRN/License Type, Instructor, Created On Days Passed
  • Starts On Duration, End On Days Required, and Enrollments.
  • You can view roster page of the section, send message to the instructor of section, change instructor, make a copy of the section, share section, copy configuration, delete, modify, or archive section. To do so, click the settings menu parallel to the section key and select the desired option.

3.3.2. How to create a new section

  • Go to the administrator page, click the Manage tab and select the Sections option. Now, click the Actions button and select the Create a new section option.
  • New section modal box will appear. Select the instructor name, course, and type of the section from the respective drop-downs.
  • Now, enter the section tag, class name, start and end date, and mastery level of the section. Finally, click the Save and manage section button to freeze your preferences. The new section will be created with the settings provided by you.

3.3.3. How to change instructor of a section

  • Go to the administrator page, click the Manage tab and select the Sections option. Now, click the settings menu parallel to the section key and select the Permission option.
  • Select the desired instructor from the Owner drop-down list. If there are any teacher or teaching assistant assigned to a section, you can delete them. To do so, click the settings menu parallel to the teacher or teaching assistant name and select the Delete option. Click the OK button to confirm.
  • You can also add new teacher or teaching assistant to the section. To do so, click the Add New button, provide the email id, first name, last name and select the role of the instructor. Now, click the Save button to freeze your preferences. The new instructor and teacher will be assigned to the desired section.

3.3.4. How to create copy of a section

  • Go to the administrator page, click the Manage tab, and select the Sections option. Now, click the settings menu parallel to the section key and select the Save as option.
  • Save as modal box will appear. Provide section tag, class name, and click the Save button to create a copy of the section.
  • The copy of the section will be created with the section tag and class name provided by you.

3.3.5. How to modify a section

  • Go to the administrator page and click the Manage tab, and select the Sections option. Now, click the settings menu parallel to the section name and select the Modify section option.
  • Now, edit the details of a section such as Section Tag, Section Name, Start, Ends, Mastery Level, Description, Welcome Message, and Announcement. Finally, click the Save button to freeze your preferences. Section details will be updated with the details provided by you.

3.3.6. How to archive section

  • Go to the administrator page, click the Manage tab, and select the Sections option.
  • Now, click the settings menu parallel to the section name and select the Move to archive option. Click the Yes button to confirm.

3.3.7 How to open and access Lessons tab

  • Go to the administrator page, click the Manage tab and select the Sections option. Click the settings menu parallel to the section key and select the Roster option. Now, click the Lessons tab.
  • The Lessons tab provides an overview of the readiness percentage in different grade items of a lesson, such as cards, quizzes, exercises, and labs. If you want to have a detailed information about any grade item, you can easily do so by clicking on the respective readiness percentage.
  • You can also view the result of the grade item by clicking on the settings menu parallel to it, and by selecting the Result option. This will redirect you to the result page of that particular grade item.
  • To review or delete a test result, click the settings menu parallel to it and select the desired option.

3.3.8. How to open and access Labs tab

  • Go to the administrator page, click the Manage tab and select the Sections option. Click the settings menu parallel to the section key and select the Roster option. Now, click the Labs tab and select the Table View option to access the readiness level of students in various lab items.
  • You can view the performance of each lab item, comprising of Chapter name and task number. The incorrect attempt for any lab item will be indicated by red colored cross sign and correct attempt will be indicated with a green tick mark.
  • You can choose to view the performance in each lab item as a student by selecting the Student View option. It will list the performance of the lab items, with details such as: task number, name, answer, bookmark, and time spent.

3.3.9. How to open and access Practice tab

  • uCertify provides a comprehensive tool to view readiness score of students under the desired section in various assessment items. Let us see how it works. Go to the administrator page, click the Manage tab and select the Sections option. Click the settings menu parallel to the section key and select the Roster option. Now click the Practice tab to access the readiness level of students in various assessments items.
  • You can access the performance report of any assessment item by clicking on the readiness score. This will show a list of all the attempts taken for the assessment item, with details such as: Date and time, detail, items, and performance.
  • Now, if you wish to view the result of the assessment item, you can easily do so by clicking on the settings menu parallel to it, and by selecting the Result option. This will redirect you to the result page of that assessment item.
  • That’s it for now, stay tuned for more help videos.

3.3.10. How to open and access Study Plan

  • Go to the administrator page, click the Manage tab and select the Sections option. Click the settings menu parallel to the section key and select the Roster option.
  • Click the More tab and select the Study Plan option.
  • Now, to access the study planner of your desired student, click on the name of the student. Study planner of that student will appear in the read-only format.

3.3.11. How to open and access Activities tab

  • Go to the administrator page, click the Manage tab and select the Sections option. Click the settings menu parallel to the section key and select the Roster option.
  • Click the More tab and select the Activities option.
  • To view activity of a particular student, click the name of the student or use the up or down arrow keys from your keyboard to choose, and view the details of the desired student.
  • Additionally, you can search for a particular test performed by the student by entering test name.
  • You can also search a particular test by clicking the test mode and can filter your preference by clicking the test type drop-down and then selecting the desired option. This will show a list of tests, with details such as: Date and time, detail, items, and performance.

3.3.12. How to open and access Analytics

  • Go to the administrator page, click the Manage tab and select the Sections option. Click the settings menu parallel to the section key and select the Roster option.
  • You can view or export the competency, class performance, or test analytics of student. To do so, click the More tab and then click on the Analytics. Now, select the desired option.

3.4.1. How to access Users tab

  • Go to administrator page, click the Manage tab and select the Users option. You can view the name or email address of instructors of your organization along with their last login date.
  • You can search the desired instructors by providing their name or email id in the search box. To filter the instructors on the basis of list, course, and status, click the Search button and select the Advance Search option. Provide the required details and click the Search button.

3.4.2. How to export user list

  • You can download the instructor list, their email, status, and last login details within your organization. To do so, go to the Administrator page, click the Manage tab and select the Users option.
  • Click the Export button and select the User List option.

3.4.3. How to suspend or unsuspend instructor account

  • You can suspend or unsuspend your desired instructors account. To do so, go to the Administrator page, click the Manage tab and select the Users option.
  • Check the checkboxes next to instructors email ID or name, click the Actions button, and select the suspend or unsuspend option.

3.4.4. How to view details and perform other actions on instructor

  • You can view course list, section list, set org, manage profile, send message, or suspend account of the instructor of your organization. To do so, go to the Administrator page, click the Manage tab and select the Instructors option.
  • Click the settings menu parallel to the instructor name and select the desired option.

Report Tab

4.1 How to access Enrollments tab

  • Login to https://www.ucertify.com and then go to https://www.ucertify.com/educator/admin.php to open administrator page. Click the Report tab and select the Enrollments option.
  • Enrollments tab allows you to view the information regarding enrollments such as enrolled student or teachers, course name CRN, Permission License Type, Order Number Bill Type, On Date Time Passed, Expire On Time.
  • You can view Roster, Order details, send message, set org, and suspend account of the desired student or teacher. To do so, click the settings menu parallel to the student or teachers name and select the desired option.

4.2 How to access Orders tab

  • Go to the administrator page, click the Report button and select the Orders option.
  • Orders tab allows you to view the information regarding orders such as On Date Time, Order Number Order Type, Ordered By, Course Name CRN/License Type/Permission, Status, and PO Number.
  • You can view and manage the enrollments under the desired order. To do so, click the settings menu parallel to the order number and select the Enrollments option.

4.3 How to access Vouchers tab

  • Go to the administrator page, click the Report button and select the Vouchers option.
  • Vouchers tab allows you to view the information regarding vouchers such as Voucher Code, Order By Date, Course Name CRN, Permission License Type, Order Number Transaction Number, User Status, Used On Time Passed.
  • You can view and manage the enrollments and order details under the desired voucher. To do so, click the settings menu parallel to the voucher code and select the desired option.

Enroll tab

5.1 How to access Enroll tab

  • Login to https://www.ucertify.com and then go to https://www.ucertify.com/educator/admin.php to open administrator page. Click the Enroll tab. This tab allows you to generate access code, enroll students, and instructors in your organization.
  • To generate access code or to enroll, click the Enroll button on green bar. Now, select the Bill Type, provide the Reference/PO Number, and Comment. To generate voucher of the course, click the Add Course button. Now, check the desired courses and click the Save button to add course. Click the Generate button to generate voucher.
  • To enroll a user directly to the course, click the Enroll Directly tab and select the Email button. Provide the Client Email, First Name, and Last Name. Click the Add Course button. Check the desired courses and click the Save button. Check the Teacher checkbox under the Permission heading if you are providing the user with instructor permission. Click the Add button to enroll the email in the course directly.
  • To enroll bulk users to the course, select the Bulk Email button, provide Format Email id, First Name, Last Name (One user per line) in the box below the Bulk Email button, and click the Next button. Click the Add Course button to add the course and then click the Add Bulk button to enroll bulk email to the course directly.

5.2 How to enroll as a Student

  • Go to the administrator page and click the Enroll tab. Under the Enroll as a Student option and provide the details such as email and access code.
  • If you are a new user, you are required to provide additional details such as Password, First Name, and Last Name.
  • To enroll student under instructor, check the Link with instructor checkbox. Select the instructor and section. Finally, click the Submit button.

5.3 How to enroll as an Instructor

  • Go to the administrator page and click the Enroll tab. Select the Enroll as an Instructor option and provide the details such as email and access code.
  • If you are a new user, you are required to provide additional details such as Password, First Name, and Last Name.
  • Note

    You can also enroll the student or the instructor without course. To do so, leave the Access Code option blank.

  • Finally click the Submit button.

5.4 How to do Multiple Enrollment

  • Go to the administrator page and click the Enroll tab. Select the Multiple Enroll option. Now, provide the details in the following format Email id, First Name, Last Name, Password, Access Code (One user per line).
  • You can link the students to an instructor. To do so, check the Link with instructor checkbox. Select the instructor, course, and section to which you want to enroll students. Finally, click the Next button. You can see the status of the emails which you want to enroll. Check all the checkboxes from the first column of the table and click the Enroll selected button.

Can't find the answer you're looking for?

Worry not! Contact our Customer Support Team with your question.

  • Learning Path Learning Path
  • Time SpentTime Spent
  • NameName
No videos found!
play_icon uCertify Platform Overview
Time Duration 10:44

Title
uCertify Platform Overview

play_icon How to sign up at uCertify
Time Duration 00:48

Title
How to sign up at uCertify

play_icon How to login at uCertify
Time Duration 01:40

Title
How to login at uCertify

play_icon Pay only for components of your choice
Time Duration 01:02

Title
Pay only for components of your choice

play_icon How to archive course or section
Time Duration 00:44

Title
How to archive course or section

play_icon How to link with your instructor
Time Duration 00:43

Title
How to link with your instructor

play_icon How to manage profile
Time Duration 01:04

Title
How to manage profile

play_icon Study planner and its use
Time Duration 01:47

Title
Study planner and its use

play_icon How to attempt the Flashcards and its use
Time Duration 01:22

Title
How to attempt the Flashcards and its use

play_icon How to bookmark, confidence, and notes
Time Duration 00:40

Title
How to bookmark, confidence, and notes

play_icon How to annotate
Time Duration 00:45

Title
How to annotate

play_icon How to manage settings
Time Duration 01:12

Title
How to manage settings

play_icon Dashboard and its feature
Time Duration 01:10

Title
Dashboard and its feature

play_icon Interactive Transcripts and its use
Time Duration 00:43

Title
Interactive Transcripts and its use

play_icon How to search titles
Time Duration 00:56

Title
How to search titles

    play_icon uCertify Platform Overview
    Time Duration 10:44

    Title
    uCertify Platform Overview

    play_icon How to sign up at uCertify
    Time Duration 00:48

    Title
    How to sign up at uCertify

    play_icon How to login at uCertify
    Time Duration 01:40

    Title
    How to login at uCertify

    play_icon Pay only for components of your choice
    Time Duration 01:02

    Title
    Pay only for components of your choice

    play_icon How to archive course or section
    Time Duration 00:44

    Title
    How to archive course or section

    play_icon How to link with your instructor
    Time Duration 00:43

    Title
    How to link with your instructor

    play_icon How to manage profile
    Time Duration 01:04

    Title
    How to manage profile

    play_icon Study planner and its use
    Time Duration 01:47

    Title
    Study planner and its use

    play_icon How to attempt the Flashcards and its use
    Time Duration 01:22

    Title
    How to attempt the Flashcards and its use

    play_icon How to bookmark, confidence, and notes
    Time Duration 00:40

    Title
    How to bookmark, confidence, and notes

    play_icon How to annotate
    Time Duration 00:45

    Title
    How to annotate

    play_icon How to manage settings
    Time Duration 01:12

    Title
    How to manage settings

    play_icon Dashboard and its feature
    Time Duration 01:10

    Title
    Dashboard and its feature

    play_icon Interactive Transcripts and its use
    Time Duration 00:43

    Title
    Interactive Transcripts and its use

    play_icon How to search titles
    Time Duration 00:56

    Title
    How to search titles

No videos found!
Title Duration
uCertify Platform Overview
10:44
How to sign up at uCertify
00:48
How to login at uCertify
01:40
Pay only for components of your choice
01:02
How to archive course or section
00:44
How to link with your instructor
00:43
How to manage profile
01:04
Study planner and its use
01:47
How to attempt the Flashcards and its use
01:22
How to bookmark, confidence, and notes
00:40
How to annotate
00:45
How to manage settings
01:12
Dashboard and its feature
01:10
Interactive Transcripts and its use
00:43
How to search titles
00:56
We did not find any video based upon your search term.