Microsoft Outlook 2019 (MO-400)

Introduction

Fundamentals

• Module A: Getting around
• Module B: Viewing Outlook items
• Summary

Email basics

• Module A: Creating messages
• Module B: Acting on messages
• Module C: Adding content
• Module D: Signatures
• Summary

Contacts

• Module A: Managing contacts
• Module B: Using contact groups
• Module C: Using contact cards
• Summary

Tasks

• Module A: Creating tasks
• Module B: Managing tasks
• Module C: Assigning tasks
• Summary

Scheduling

• Module A: Appointments
• Module B: Meetings
• Module C: Using the calendar
• Summary

Customization

• Module A: Customizing the ribbon
• Module B: Customizing Outlook
• Summary

Appendix: 3D Avatar-based Simulation

Introduction

Organizing Outlook

• Module A: Account management
• Module B: Using folders
• Module C: Categorizing items
• Module D: Searching and filtering
• Module E: Quick steps
• Summary

Managing your mail

• Module A: Managing junk mail
• Module B: Using rules
• Module C: Cleaning up your mailbox
• Summary

Advanced email settings

• Module A: Message options
• Module B: Customizing message appearance
• Summary

Notes and Journal entries

• Module A: Notes
• Module B: Using the Journal
• Summary

Collaboration

• Module A: Performing mail merges
• Module B: Sharing items
• Module C: Outlook integration
• Summary

Appendix: 3D Avatar-based Simulation