Comprehensive Computer Technician (CompTIA A+ 1001/1002)

(220-1001-220-1002)/ISBN:978-1-64459-042-3

This course includes
Lessons
TestPrep
Hands-On Labs

Gain the skills required to pass the CompTIA A+ 1001 and 1002 exams with the Comprehensive Computer Technician (CompTIA A+ 220-1001/1002) course and lab. The lab is versatile and delivers hands-on experience, replacing expensive physical labs. This CompTIA A+ training course covers the CompTIA A+ certification exam objectives and provides expertise to work with mobile devices, networking technology, hardware, installing and configuring operating systems, expanded security, software troubleshooting, and more.

Here's what you will get

The CompTIA A+ certification exam is a globally recognized industry standard for establishing an IT career. The CompTIA A+ Core Series 220-1001 exam and 220-1002 exam cover expanded content on growing IT support roles including expanded baseline security topics. The certification provides a different approach to define competency in operational procedures including basic disaster prevention, recovery, and scripting basics; and a greater dependency on networking and device connectivity.

Lessons

27+ Lessons | 216+ Quizzes | 175+ Flashcards | 175+ Glossary of terms

TestPrep

89+ Pre Assessment Questions | 6+ Full Length Tests | 90+ Post Assessment Questions | 540+ Practice Test Questions

Hands-On Labs

137+ LiveLab | 128+ Video tutorials | 03:06+ Hours

Video Lessons

100+ Videos | 07:08+ Hours

Here's what you will learn

Download Course Outline

Lessons 1: Troubleshooting

  • Module A: Troubleshooting theory
  • Module B: Safety
  • Module C: Professionalism
  • Summary

Lessons 2: Motherboards and CPUs

  • Module A: Motherboards
  • Module B: CPUs
  • Summary

Lessons 3: Computer power supplies

  • Module A: Power supply connectors
  • Module B: Power supply installation
  • Module C: Power supply troubleshooting
  • Summary

Lessons 4: Memory

  • Module A: Read-only memory
  • Module B: Random access memory
  • Summary

Lessons 5: Computer expansion

  • Module A: Expansion interfaces
  • Module B: Expansion card installation
  • Module C: Connectors and cables
  • Summary

Lessons 6: Physical storage

  • Module A: Disk drives
  • Module B: RAID storage
  • Module C: Optical drives
  • Module D: Other storage methods
  • Summary

Lessons 7: Input-output devices

  • Module A: Input devices
  • Module B: Output devices
  • Module C: Dual input-output devices
  • Summary

Lessons 8: Display Devices

  • Module A: Display technologies
  • Module B: Display management
  • Summary

Lessons 9: Operating systems

  • Module A: Windows versions and features
  • Module B: Non-Windows operating systems
  • Module C: Operating system installation and upgrades
  • Module D: Applications and scripting
  • Summary

Lessons 10: Windows management

  • Module A: Operating system features and tools
  • Module B: Control Panel utilities
  • Module C: Command-line tools
  • Module D: Troubleshooting
  • Summary

Lessons 11: Network basics

  • Module A: Classifying networks
  • Module B: Network devices
  • Module C: Internet connections
  • Summary

Lessons 12: Network cables and connectors

  • Module A: Twisted-pair connections
  • Module B: Coaxial connections
  • Module C: Optical media
  • Summary

Lessons 13: Network protocols

  • Module A: TCP/IP settings
  • Module B: Transport protocols
  • Module C: Application protocols
  • Summary

Lessons 14: Wireless networking

  • Module A: Wireless technology
  • Module B: Wi-Fi standards
  • Summary

Lessons 15: Windows networking

  • Module A: Network shares
  • Module B: Network connections
  • Module C: Connection troubleshooting
  • Summary

Lessons 16: Virtualization and cloud computing

  • Module A: Virtualization
  • Module B: Cloud computing
  • Summary

Lessons 17: Mobile devices

  • Module A: Mobile device types
  • Module B: Mobile device configuration
  • Module C: Mobile device troubleshooting
  • Summary

Lessons 18: Security principles

  • Module A: Threats and vulnerabilities
  • Module B: Security controls
  • Summary

Lessons 19: Security technologies

  • Module A: Operating system security
  • Module B: Security hardware and software
  • Summary

Lessons 20: Securing devices and data

  • Module A: Workstation security
  • Module B: Mobile device security
  • Module C: Security troubleshooting
  • Summary

Lessons 21: SOHO network configuration

  • Module A: SOHO router features
  • Module B: Network security
  • Summary

Lessons 22: Printers and multi-function print devices

  • Module A: Printer technologies
  • Module B: Printer installation and maintenance
  • Module C: Printer troubleshooting
  • Summary

Lessons 23: Custom computers

  • Module A: Custom computer considerations
  • Summary

Lessons 24: Operational procedures

  • Module A: IT operations
  • Module B: Environmental factors
  • Module C: Incident response
  • Module D: Backup and recovery
  • Summary

Appendix A

  • Exam Objective

Appendix B

  • 3D Objects

Appendix B

  • 3D Objects

Hands-on LAB Activities

Motherboards and CPUs

  • Installing Motherboard Components
  • Installing a PCI Sound Card
  • Identifying a PCI-Bus Slot
  • Assembling Computer Components
  • Installing an Optical Drive and a PCI Sound Card
  • Installing a USB 3.0 PCI Express Card (2.0 x4)
  • Providing Cooling and Ventilation to a Motherboard
  • Identifying a CPU Socket
  • Installing a processor

Computer power supplies

  • Replacing the Power Supply
  • Installing SMPS and Connecting it to the Motherboard
  • Replacing the Battery of a Smartphone and Inserting a Memory Card

Memory

  • Enabling a Device Driver
  • Disabling a Device Driver
  • Setting Up a Boot Device Priority
  • Enabling Hardware Virtualization
  • Accessing BIOS Setup in Windows 10
  • Viewing the Processor Information
  • Verifying RAM Usage
  • Installing Memory Modules

Computer expansion

  • Supplying Power to a SATA Drive
  • Installing Firewire Cards
  • Installing Expansion Cards on a Motherboard
  • Installing a NIC
  • Connecting a USB Printer to a Computer
  • Connecting the Hub with Different Devices Using USB Cables

Physical storage

  • Creating a Swap Partition
  • Connecting the Motherboard to the Internal Hard Drive
  • Inserting a CD on a Laptop
  • Copying Files to a Disc Using File Explorer
  • Inserting a Pen Drive into the USB Port
  • Removing a Pen Drive from a Computer

Input-output devices

  • Adding a Keyboard Layout
  • Configuring Mouse Settings
  • Connecting Speakers to a Computer

Display Devices

  • Configuring a Power Plan
  • Configuring the Screen Resolution Setting
  • Changing the Resolution Setting

Operating systems

  • Enabling BranchCache
  • Implementing EFS File Sharing
  • Displaying Windows Versions
  • Adding an MMC snap-in
  • Displaying Windows PowerShell snap-ins
  • Creating a Restore Point
  • Using Cortana
  • Using Windows Event Viewer
  • Creating and Running a ps1 File
  • Executing the Basic Commands through a ps1 File
  • Creating Variables
  • Creating a Loop in PowerShell
  • Using Basic Linux Commands
  • Listing Files in a Directory
  • Verifying the Working Directory
  • Working with Directories
  • Performing a Text Search
  • Converting a FAT32 Partition to NTFS
  • Managing NTFS Permissions
  • Disabling a Service

Windows management

  • Using MSConfig
  • Using Task Manager to Start an Application
  • Configuring Windows Defender Firewall
  • Converting a Basic Disk to a Dynamic Disk
  • Setting Automatic Windows Update
  • Viewing the Status of a Disk
  • Mounting a Drive to a Folder
  • Editing a Drive Letter
  • Configuring Computer Management Services
  • Observing the Control Panel options in different views
  • Uninstalling a Program
  • Entering Commands at the Command-line

Network basics

  • Configuring VLANs
  • Configuring a Router
  • Configuring Port Security on an Access Port
  • Examining an Intrusion Detection Policy
  • Configuring SSH in a Router
  • Connecting Systems to the Internet Through a Firewall Router
  • Connecting a Router to the Laptop

Network cables and connectors

  • Connecting the Cable Modem to Access Internet

Network protocols

  • Configuring an IPv4 address
  • Configuring an IPv6 address
  • Installing a DHCP Server
  • Assigning Different Classes of IP Address
  • Connecting a Workstation to the LAN and Configuring IPv4 Properties
  • Scanning using Wireshark

Windows networking

  • Joining Workgroups or Domains
  • Changing Network Locations
  • Managing Offline Files
  • Sharing a Printer
  • Sharing Folders
  • Using the net Command
  • Creating a Dial-up Connection
  • Connecting to a Remote Computer using a Remote Desktop Connection
  • Creating a Remote Access VPN Connection
  • Configuring a Proxy Server
  • Using the nbtstat command
  • Using the netstat Command
  • Using the nslookup Command
  • Using the ping Command
  • Tracing Route Using Tracert
  • Resolving DNS Cache Records Issues

Virtualization and cloud computing

  • Installing Ubuntu
  • Installing Windows 10
  • Using OneDrive
  • Configuring OneDrive

Mobile devices

  • Removing an Account in Android
  • Configuring an Email in Android
  • Viewing the iOS Version of an iPhone
  • Setting Up a VPN in Android
  • Turning on Airplane Mode of an iPhone
  • Installing Laptop Components

Security principles

  • Reviewing the Top 10 OWASP Attacks
  • Conducting a DoS Attack using Smurf Attack
  • Performing a MITM Attack
  • Conducting IP Spoofing
  • Identifying Virus Threats
  • Using a Symmetric Encryption Algorithm
  • Using an Asymmetric Encryption Algorithm

Security technologies

  • Configuring an Audit Group Policy
  • Configuring an Account Password Policy
  • Stopping Permissions Inheritance
  • Propagating Permissions
  • Removing a Credential

Securing devices and data

  • Configuring Screensavers
  • Securing User Accounts
  • Creating a New User
  • Using BitLocker 
  • Disabling AutoPlay
  • Locking an iPhone with a Password
  • Using Windows Security

SOHO network configuration

  • Performing Network Address Translation (NAT)
  • Configuring a Wireless Access Point (WAP)

Printers and multi-function print devices

  • Inserting Ink Cartridges into a Printer
  • Installing a Printer

Operational procedures

  • Setting Up a Surge Protected Computer System
  • Using a UPS to Power the Computer Components and Ensure the Network Connectivity
  • Backing up Files
  • Restoring Files

Exam FAQs

There are no prerequisite CompTIA A+ certification. However, CompTIA recommends 9 to 12 months hands-on experience in the lab or field.

USD 232 per exam

Multiple choice questions (single and multiple response), drag and drop, and performance-based questions

The exam contains 90 questions.

90 minutes

  • 220- 1001: 675
  • 220-1002: 700

(on a scale of 100-900)

In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:

  1. CompTIA does not require a waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the examination, you shall be required to wait for a period of at least 14 calendar days from the date of your last attempt before you can retake the exam.
  2. If a candidate has passed an exam, he/she cannot take it again without prior consent from CompTIA.
  3. A test result found to be in violation of the retake policy will not be processed, which will result in no credit awarded for the test taken. Repeat violators will be banned from participation in the CompTIA Certification Program.
  4. Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer free re-tests or discounts on retakes.

CompTIA A+ certification expires after three years from the date of issue, after which the certification holder will need to renew their certification via CompTIA's Continuing Education Program.

Customer Review

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